Get in touch

We are here to help

Questions about donations, NGO verification, volunteer requests, or your account? Reach out anytime.

NGO assistance

Verification, campaigns, and payment methods—our team guides verified organizations.

Donor help

Proof uploads, donation status, and campaign browsing—we help you give with confidence.

Safety reports

For fraud or abuse, use in-app reporting when logged in for fastest review.

Send a message

We typically respond within one business day. This form is for display—messages are not stored until backend integration is added.

For safety reports about campaigns or users, use the in-app report feature when logged in.

Quick answers

Common questions before you reach out

How do I verify my donation was received?

After payment, upload your screenshot and transaction ID. The NGO reviews and updates status to confirmed or rejected—you can track this in your donor history.

How does an NGO get verified?

NGOs register and complete profile review. Admin verification must be approved before full campaign participation.

Can I report a suspicious campaign?

Yes. Log in and use the report feature for fake NGOs, campaigns, payments, fraud, or abuse.

Ready to explore campaigns?

Browse verified causes and support local impact today.

Browse campaigns Member login